UBL scales its digital transformation across multiple channels, unlocking new opportunities for growth and expansion

Success Story

About the Transformation

UBL, Pakistan’s fastest-growing and trusted digital bank, chose an innovative next generation Temenos Infinity digital banking solution, enabling the bank to be the game changer in the digital services arena.

In this collaboration with NdcTech, implementation partner of the platform, the bank embarks itself on a digital transformation journey across all channels, products and segments, including retail, SME and corporate, for its domestic and international markets.

NdcTech’s capabilities to successfully understand clients needs and rich experience of serving as a global, one stop partner to multiple banks, will enable the bank to go live on the platform in the stipulated time. The infinity platform will allow UBL to deliver highly tailored digital experience and best-in-class capabilities to its clients.

It will reduce the time to market and innovate products from months to days, optimize functionalities, reduce complex and time-consuming processes while maintaining seamless user experience. UBL will be able digitalize customer onboarding and remarkably reduce operational costs in branches.

Shazad G Dada

Shazad G Dada

President & CEO – UBL

Customer centricity is at the heart of everything we do. This partnership with Temenos and NdcTech is a great catalyst in our digital transformation journey. We are very excited to make this a part of our strategic objective of becoming more agile and tailor our platform to better serve the rapidly changing needs of our customers

Jean-Paul Mergeai

Jean-Paul Mergeai

President for APAC and MEA, Temenos

UBL is leading the way in digital banking, and we are proud to support the bank in the next phase of its digital journey. With Temenos Infinity, UBL can take customer experience to the next level, delivering digital experiences that delight customers and make banking better across every channel. Temenos Infinity is the world’s best-selling digital banking platform and our selection, together with NdcTech, reflects our market leadership but also our success working with banks in Pakistan to deliver a rapid implementation and time-to-value.

Ammara Masood

Ammara Masood

President & CEO – NdcTech

We look forward to this collaboration which will allow UBL to make incredible leaps forward in its Digital Banking transformation and customer experiences across various segments. The Temenos Infinity platform and NdcTech expertise will provide the bank new capabilities and a great platform for future innovation.

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