BOP harnesses digital banking technology to fulfill evolving clients’ needs

Success Story

About the Transformation

The Bank of Punjab (BOP), one of the leading financial institutions with a network of 640 branches across Pakistan envisions to be a digital and future ready bank by offering innovative products to its clients and create a seamless user journey. To achieve company wide vision Bank of Punjab joined hands with NdcTech to implement Temenos next generation digital banking solution, Temenos Infinity.

With the rich functionality of this platform, cutting edge technology and NdcTech’s best practices and resilient services deployment methodology, Bank of Punjab will be able to deliver services that make it easier for members to lead their best lives.

The new technology will enable Bank of Punjab customers to remotely access the banks financial services. Being a user friendly and feature rich platform, Infinity will help the clients to experience easy onboarding and a seamless user journey. It will ensure the bank stays compliant with the constantly evolving regulations. The robust system will allow bank of Punjab to innovate and launch new products and market them rapidly within days, ensuring the bank stays well ahead of its competition in the future.

Zatar Masud

Zafar Masud

President & CEO – The Bank of Punjab

The Bank of Punjab envisions to design a unique “Banking” experience for this new Digital World. Digital Transformation is a key pillar in achieving our goal of being among the top five commercial banks of Pakistan. Our ambition is to be a progressive and a digital-first bank in the next few years and build digital products and services centered around our customers’ needs, available to them at their fingertips, all the time and everywhere. The Bank of Punjab aspires to be at the forefront of digital innovation and contribute significantly to the national financial inclusion drive. With the growth in digital banking adoption and new systems in place, The Bank of Punjab will make sure to keep a strong focus on digital security and governance to protect its customers’ interests and information.

Zahid Mustafa

Zahid Mustafa

Group Chief Consumer & Digital Banking – The Bank of Punjab

The world has seen unexpected changes in the banking customers’ behavior, engagement, and the impulse which compelled a massive population to become part of the digital banking ecosystem. The Bank of Punjab envisions designing a unique “Banking” experience for this new Digital World. We believe that joining hands with NdcTech to implement a state-of-the-art Digital Banking Platform by Temenos, one of the top banking software companies in the world, is pivotal to our digital strategy. We look forward to a strong partnership and shall work together to deliver the digitization promise to our customers and stakeholders.

Ammara Masood

Ammara Masood

President & CEO – NdcTech

We are delighted to have this opportunity of strategic cooperation with The Bank of Punjab in its drive to transform and digitize the Bank. Thanks to the leading-edge technology of Temenos for Digital Banking and NdcTech’s extensive expertise in Banking Implementations, The Bank of Punjab will be able to leverage the new possibilities of digital banking and to provide its customers with modern user experiences based on the leading-edge Infinity platform. We are delighted with the opportunity to work with BOP who share our approach to innovation and we will help BOP to use the latest technologies for the benefit of their clients as a natural and integral part of our efforts.

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